Refund Policy

Effective Date: July 7, 2025

Purpose of This Policy

This Refund Policy outlines the nature of our services and clarifies our role in relation to any digital purchases related to the GoalForge game. Our platform is an independent, non-commercial resource intended to provide promotional, informational, and community support for the game. We do not sell products or process payments of any kind through this website.

No Direct Sales

We do not offer any goods, services, subscriptions, or digital content for purchase directly on our site. Users are not required or able to submit payment details here. Therefore, this website does not handle or store billing information, nor does it issue invoices, charge accounts, or process refunds.

Third-Party Transactions

• All in-app purchases made within the GoalForge game — including but not limited to cosmetic items, virtual currency, premium upgrades, or seasonal passes — are conducted entirely through third-party platforms such as mobile app stores.
• These transactions are governed by the refund and billing policies of those platforms, and any disputes must be addressed directly through their customer service channels.
• We have no control over the processing of payments or the fulfillment of digital goods provided within the game. We are also not responsible for errors, delays, or account issues stemming from those transactions.

Non-Refundable Content

Since no purchases occur through our website, we do not offer refunds under any circumstances. Additionally, because all GoalForge-related purchases are made through external services, we cannot verify or intervene in disputes involving non-delivery, account bans, revoked access, or gameplay limitations following a transaction.

Support Limitations

While we may provide updates, community news, and user guides related to the game, we do not have access to player accounts, billing history, or purchase records. For concerns related to purchased content not appearing in-game, recurring charges, or payment mistakes, please contact the platform through which the original transaction was made.

Digital Nature of Goods

All purchases related to GoalForge involve digital goods that are typically delivered instantly. Because of the nature of such items, including game features or virtual currency, most platforms classify them as non-refundable. We encourage all users to review the refund eligibility rules provided by the platform used for the purchase before completing any transaction.

Policy Acknowledgement

By using this website, you acknowledge and agree that any refunds, cancellations, or transactional errors must be handled exclusively through the app store or third-party distributor responsible for the sale. We are not affiliated with any payment processor and do not act as an intermediary between players and digital storefronts.

Contacting Us

If you have any general questions regarding this Refund Policy or our role as an informational resource, you are welcome to reach out using the form provided on our Contact page. However, please understand that we are unable to process refunds or provide billing support under any circumstances.